This question was first posed a few years ago and has been debated ever since. Earlier this month, the topic was once again brought to the media’s attention thanks to Lady Catherine...
Blog
How to get along with almost anyone – and what to do about it if you can’t
Some would say it is an inescapable fact of life that we won’t always like or get on with our colleagues. If you mention the term ‘difficult people’, almost everyone can think...
The communication and miscommunication of emotion by email
It happens all too often. We open an email in our inbox, read the contents and perceive it to be emotionally negative. However, when we pick up the phone to discuss the...
Do we need emotional intelligence?
Emotional Intelligence is a useful construct for thinking about how we manage our feelings and emotions, the extent to which we have personal insight, how we empathise with others and how comfortable...
Emotional intelligence and the importance of empathy
True emotional intelligence includes having a deep sense of compassion for all living things, being able to demonstrate empathy and occasionally, when appropriate, extend sympathy to others. However, what do these emotions...